Frequently Asked Questions

What if it rains on the day of the shoot?

Rescheduling is not a problem if the weather is not suitable on the day of the shoot.  If you require the shoot to go ahead for some reason then there is a wet weather option that Kylie is able to suggest, however in general Kylie’s preference is to cancel and do the session on a nicer day.

Are you going to pressure us into buying more than we want?

Absolutely not.  Purchasing decisions are generally made through the online proofing system from the comfort of your own home and it is up to you what you want to purchase.  There is a ordering period of a week so that you have plenty of time to make your decisions.  The majority of people do plan to make pakage purchases.

What if someone is ill?

This happens fromtime to time and resheduling is available if you need to due to family illness.  Kylie does ask that you notify her as soon as possible if you suspect you my need to cancel so that she can make alternative plans.  Even if you are not totally sure a quick phone call to let Kylie know that a bit of illness is going through the house is appreciated.  Usually Kylie will be able to slot you in within a few weeks of your original session once you are all better and no additional fees will apply.

I noticed that some of your packages include the digital files – can I print these?  Are they full resolution?

Yes, when included in your package these files are large, full resolution files and suitable for printing.   I am able to suggest a few labs that can be accessed by the public that will make nicer prints with your files than the average consumer lab.

How experienced are you at working with and photographing children?

Very!  I have three of my own.  I genuinely enjoy kids – both younger ones and teenagers and have extensive experience photographing them.  There’s not much they will do to surprise me and I enjoy exploring their unique personalities and bringing it to light within the images I take.

How do we go about choose a location for our shoot?

I have a set of locations that she commonly uses for her sessions.  These cover a variety of different landscapes in different areas off Brsbane.  I encourage people to choose from one of these as they all have suitable light and conditions to ensure high quality portraits.

Are you able to help us with choosing our clothing for the shoot?

Definitely, I’m more than happy to help.  I have a document that I will send you once you have booked which will guide you in your selections.  Most people opt to change at least once during the session so that there is more variety.

Am I able to include extended family in the shoot?

The session structure is different for extended family sessions, however, I am happy to photograph smaller extended families.  Please ensure that you notify me if you plan to bring extended family to your session so I can discuss it with you before the session.  If you wish to have a large extended family portrait then I am happy to consider your needs and desires and will inform you of whether I feel I will be able to meet you expectations.

Someone in my family has special needs, can you accomodate for this?

Definitely, I’m more than happy to accomodate you with whatever special needs your family members might have.